The Fequently Asked Questions pages are loaded with extremely helpfull information. On this page we have listed some of the most important issues from the online sportsbooks that we recommend.

BoDog FAQ's

Wager Types:

How do I parlay multiple sports?

When you want to add lines to your parlay from more than one sport, league, or portion of the game, you'll need to use My Picks.

Why can't I parlay or tease circled lines?

A line may be circled and subject to reduced betting maximums when factors other than game play (e.g., injuries or weather conditions) could affect the outcome of the game. You can't parlay or tease them because we don't have enough information on the game and can't accurately balance the action as it comes in. Our business model is to attempt to balance action on all games and protect our bottom line. Doing so allows us to offer the best bonuses and customer service in the industry. We do, however, attempt to have all of our lines un-circled. The red box may be removed closer to the start of the game.

Why can't I parlay quarter lines?

Quarter lines are comparable to props, or proposition bets, much like 5th inning lines in baseball. Props can only be placed as single wagers and can't be parlayed or teased in any manner.

Why was my teaser settled as a loss? Except for one wager that was a push, all of my wagers won.

You placed a sweetheart teaser and unlike regular teasers, sweetheart teasers never reduce. If one of the wagers results in a tie, the whole teaser is a loss.

One of the portions of my parlay/teaser was graded "No Action". Does this mean my money will be refunded?

Ties or no action wagers reduce the number of teams in your parlay or teaser (except for sweetheart teasers, which never reduce). For example, a four-team parlay with two ties reduces to a two-team parlay. A three-team teaser with one tie reduces to a two-team teaser. In all cases, the payout is recalculated based on the reduced number of teams. However, if any portion of a two-team teaser is graded "Push" or "No Action", or if your parlay or teaser reduces to zero teams, the entire wager will be graded "No Action" and your money will be refunded.

Explaination of Odds and Lines:

When are your lines posted?

When a sport is in season, lines are posted regularly

What does it mean when a line has a red box around it?

A red box means that the line is "circled" and subject to reduced betting maximums. A line may be circled when factors other than game play (e.g., injuries or weather conditions) could affect the outcome of the game. As we don't have enough information on the game and can't accurately balance the action as it comes in, circled lines can't be parlayed or teased. Our business model is to attempt to balance action on all games and protect our bottom line. Doing so allows us to offer the best bonuses and customer service in the industry. We do, however, attempt to have all of our lines un-circled. The box may be removed closer to the start of the game.

What are added games?

Added games are games that aren't on the regular Vegas rotation. They usually involve smaller schools that are harder to gain information on; therefore, they are added later than other lines in the same sport. In order to offset the lack of information, added games are circled (which means they are subject to reduced betting maximums and can't be included in parlays and teasers).

The odds changed after I placed my bet. Will this affect my payout?

The odds that are quoted at the time your bet is made and confirmed are the odds that will be used to settle your bet, regardless of any line changes after that time.

Deposits and Payouts

Do you charge any deposit fees?

Everyl deposit with Bodog is processed free of charge. However, we may charge a fee if you deposit money into your Bodog account and then withdraw it without placing any bets first. This fee will be limited to our actual costs of processing the transactions.

Is my money is safe?

Bodog Poker, Casino, Sportsbook and Racebook is run by the eSportz Entertainment Group. eSportz is one of the largest international gaming groups in the world and has been processing wagers online and over the phone since 1996. eSportz is widely recognized as providing the highest level of payout services in the business. Bodog Poker, Casino, Sportsbook and Racebook uses SSL encryption on all sensitive areas of Bodoglife.com and all. When you are accessing a secure site, your browser will display one of the following security icons:

Microsoft® Internet Explorer®

Mozilla® Firefox®

Lastly, once information is secured in our databases it is protected against hackers through the use of multiple firewalls. Even within Bodog Poker, Casino, Sportsbook and Racebook, access to your information is monitored and restricted to upper-level Bodog staff on a need-to-know basis.

If you have questions or comments regarding our security procedures, please do not hesitate to contact us by email at the contact information below. Our Customer Service Center is open 24 hours a day, 7 days a week for your convenience.

US Players:
Phone:  1-888-263-0000 (toll free).
Email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

What is the minimum amount I can deposit?

Whenever you deposit money into your Bodog account, the minimum amount you can deposit is dependant upon the Currency used in your Bodog account:  US$ 20, GB£ 10, EU€ 10 or ZAR 100.

How do I know my financial information is secure?

Do you charge payout fees?

Bodog will cover your fees for one payout per calendar month.  Additional payouts in the same month may incur a processing fee.  If applicable, fees for residents of your area will be displayed on your Payout Page when you are logged into your Bodog account.

Please note some payment providers may charge you additional fees to receive your funds, which Bodog is not responsible for.

How long do payouts take to process?

Payout requests can take as little as 24 hours to process, as long as all preauthorized or pending deposits to your Bodog account have settled. After a payout has been processed and the funds have been removed from your Bodog account, the transfer times are as follows:

US Players:

Check by Mail – Once mailed, your check should arrive within approximately 10 business days.  Please note that there may be a processing period once the funds have been removed from your eCash account to the time your check is mailed.  Please refer to the Payout Page for up-to-date timeframes on delivery standards.

Check by Courier – Once mailed, your check should arrive within approximately 4 business days.  Please note that there may be a processing period once the funds have been removed from your eCash account to the time your check is mailed.  Please refer to the Payout Page for up-to-date timeframes on delivery standards.

Click2Pay - processed funds will reach your Click2Pay account the same day.

When do you settle wagers?

Wagers are settled as soon as we receive confirmation of the official score or outcome. Sometimes getting confirmation of the official score takes several minutes. Wagers may take up to one hour to be graded during high-traffic peak times.

How do I find out if my bet wins?

After signing in, click the Manage Account link and then click the Bet History link in the left navigation bar of the My Account page. You can view a list of your bets that have closed within the last 1, 2, 7, or 14 days and find out if the bets won or lost (and your win/loss amount).